Due to COVID-19 our current processing time is approximately 10-15 business days before your order will ship to you!
There will be shipping delays on all orders due to Covid-19 unless noted otherwise

Shopping Cart Close

  •  Shampoo OR at least cowash ALL hair before installing, this is very important as your hair may have been in it's packaging for a while and may be in need of a little refreshing and moisture
  • We recommend you cowash your extensions weekly, and shampoo hair once or twice a month max
  • Detangle starting from the ends and working your way upward towards the weft
  • ALWAYS detangle your hair using a wide tooth comb before washing
  • ALWAYS wash with care going in a downward motion to keep the cuticles intact 
  • NEVER scrub or rub the hair against itself that will cause a disruption of the cuticles and that will certainly cause tangling and matting 
  • Always condition your hair with a moisturizing conditioner. A deep conditioning does the hair great at least once a month
  • We recommend you AIR DRY your hair for best results and do not disturb hair while drying (to reduce frizziness)
  • Remember your Raw Hair extensions are an investment so care for it as you would your real hair
  • To preserve our Curly or Wavy hair extensions we advise our customers to scrunch the hair prior to air-drying it
  • NEVER go to sleep with wet/damp hair (sleeping on wet/damp hair will cause matting)
  • Braid or twist the hair every night to maintain pattern (curly or wavy textures)
  • ALWAYS sleep in a satin bonnet or on a silk pillowcase to preserve the hair and retain moisturize
  • We DO NOT recommend you cut the wefts on your extensions because it can cause shedding
  • We DO NOT recommend using box hair dyes when attempting to color your raw hair seek help from a professional hair colorist 
  • Remember bleaching your knots will weaken the hair if possible try another technique to avoid bleaching the knots or seek help from a professional hair stylist
  • ALWAYS use a heat protectant before using any heated styling tools and remember overuse of heat tools can ultimately be damaging to the hair just like our real hair
  • We recommend you seek a professional hairstylist when coloring your hair extensions, closures and frontals 
  • Raw hair reacts to the weather and your atmosphere just as our real hair would daily so we recommend using a small amount of a daily leave-in conditioner or foam for wavy or curly hair
  • Remember the longevity of your extensions rely on how you care for your hair. With that being said please care for your extensions as you would your real hair and with proper care, your hair will last for 3 or more years!

Recommended Products

*We are not affiliated with the companies below, these are just our favorite products for your Shantel Necole Hair investment

Shampoos and Conditioners

  • Design Essentials Shampoos, Conditioners and Leave-In Conditioner
  • Joico Moisture Recovery Shampoo and Conditioner
  • Paul Mitchell Shampoo Two, Shampoo Three( if you’ve been in salt or chlorinated water), Awapuhi or Super Skinny shampoo
  • Mizani 25 Miracle Milk Leave-In 
  • Mizani True texture Leave-In(curly hair)
  • One and Only Argan Oil Moisturizing Shampoo + Conditioner
  • One and Only Argan Oil 12-n-1 daily treatment Leave-In
  • Paul Mitchell The Conditioner or Instant Moisture Conditioner
  • TRESemme Moisture Rich Shampoo and Conditioner
  • Garnier Whole Blends 5-1 Lightweight spray Leave-In
  • Dove Nutritive Solutions Intensive Repair Conditioner 
  • Dove Nutritive Solutions Daily Moisture Conditioner

Foams and Oils (Please use oils in moderation a little goes a long way as to much oil will weigh hair down)

  • Paul Mitchell Foaming Pomade (wavy or curly hair)
  • Nairobi Wrapp It Shine Foaming Lotion
  • Matrix Oil Wonders Egyptian Hibiscus or Indian Amla Oil
  • CHI Silk Infusion
  • Mizani Thermasmooth Smooth Guard Anti- Frizz Serum
  • Biosilk Silk Therapy 

Heat Guard 

  • CHI 44 Iron Guard 
  • TRESemme Keratin Smooth with Marla Oil Heat Protectant
  • Mizani Thermasmooth Smooth Guard Smoothing Serum