Normal processing time is 5-7 business days from the business day the order was received. All orders placed during a sale has a processing time of 7-10 business days from the sale end date & shipping is 2-4 business days. Please read the description section in it's entirety before making your purchase. Due to the nature of the item there are NO refunds, exchanges or returns. All sales are Final!
Slay now & pay later by selecting ZIP, Sezzle, Or Klarna during checkout!

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Need to reach us feel free to email, text us, or call us during our business hours below. Please allow up to 24 business hours for email responses. Or fill out the contact form below.

Need a faster response please text us and allow up to an hour for a response.

Monday - Friday 9:00 AM - 5:00 PM EST

We are closed on weekends and all holidays

Phone/ Text: (866)558-0881

Email: info@shantelnecolehair.com

Have a question or comment?  Use the form below to send us a message or contact us by mail at:

CUSTOMER SERVICE


NYC Based

3-5 Business Day Shipping

Friday hours 9:00 A.M. till 5:00 P.M.

Saturday 10:00 A.M.-2:00 P.M. EST.

info@shantelnecolehair.com